Privacy Policy

Last Updated: February 12, 2026

At Blueva, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, store, and services.

1. Information We Collect

1.1 Account Information

When you create an account on our platform, we collect:

• Username
• Email address
• Password (encrypted and securely stored)
• Location/country (for tax and legal compliance)
• Account creation date

1.2 Payment Information

When you make a purchase, we collect:

• Billing name and address
• Payment method information (processed securely through PayPal and Stripe)
• Transaction history
• PayPal email address (for revenue sharing with content creators)

Important: We do not store your complete credit card details. All payment information is processed securely by our payment providers (PayPal and Stripe) in compliance with PCI-DSS standards.

1.3 User-Generated Content

If you submit content to our Blue Arcade module system, we collect:

• Module files and code
• Module descriptions and metadata
• Submission timestamp

1.4 Usage Data

We automatically collect certain information when you use our services:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Download history
• Referring website
• Date and time of access

1.5 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences (e.g., theme selection)
• Analyze site usage and performance
• Improve user experience

You can control cookie settings through your browser, but disabling cookies may limit certain features of our website.

2. How We Use Your Information

We use the collected information for the following purposes:

• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• Payment Processing: To process transactions, issue invoices, and handle refunds
• Product Delivery: To provide access to purchased products and manage licenses
• Communication: To send order confirmations, product updates, security alerts, and support messages
• Content Moderation: To review and moderate user-submitted modules for security and quality
• Analytics: To understand how our services are used and improve our products
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with legal obligations, such as tax reporting and payment processing regulations

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We share data with trusted third-party service providers who help us operate our platform:

• Payment Processors: PayPal and Stripe process your payment information
• Hosting Providers: Our servers and databases are hosted by third-party providers
• Email Services: For sending transactional and notification emails

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Subpoenas or court orders
• Government or regulatory inquiries
• Protection of our legal rights or the safety of our users

3.3 Business Transfers

If Blueva is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Malware scanning for all user-uploaded files

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Transaction Records: Retained for tax and accounting purposes (typically 7 years)
• Usage Logs: Retained for up to 2 years for security and analytics purposes

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account settings
• Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing emails (transactional emails cannot be opted out of)
• Cookie Control: Manage cookie preferences through your browser settings

To exercise any of these rights, please contact us through our Discord server or via the support contact provided on our website.

7. Children's Privacy

Our services are not intended for individuals under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that any international transfers comply with applicable data protection regulations.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors, Discord). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. User-Generated Content Moderation

All modules submitted to our Blue Arcade system are reviewed by our moderation team. We scan for:

• Malicious code and security vulnerabilities
• Inappropriate or offensive content
• Copyright or intellectual property violations

Modules that violate our policies will be rejected, and repeat offenders may have their accounts suspended.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting a notice on our website
• Sending an email to your registered email address
• Updating the "Last Updated" date at the top of this policy

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Discord: Join our Discord server
• Email: Support address available on our website

By using Blueva's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.